FAQs
General FAQs
- How much does shipping cost?
- How will the products be packaged?
- Can I subscribe to receive products regularly?
- What payment methods do you accept?
- About Bradley & Weston
- Can I Purchase In-store?
Returns & Exchanges
- Can I return a gift?
- What if I received a defective or damaged item?
- How will I receive my refund?
- Do I have to pay for return shipping?
- How long does it take to process a return?
- Can I exchange an item for a different size or color?
Shipping & Delivery
- What should I do if my package arrives damaged?
- Can I change my shipping address after placing an order?
- My package is delayed or missing. What should I do?
- Do you ship internationally?
- When will my order arrive?
- How can I track my order?
Product Information & Care
- Are there any special collections or limited editions?
- Are your products eco-friendly or sustainable?
- Do your products have warranties?
- What materials are used in Bradley & Weston products?
- How do I know if a product is in stock?
- What makes Bradley & Weston products unique?
Order Related
- How can I contact customer support?
- Why are some products more expensive than others?
- How do I cancel my order?
- Where is my order?
- I was charged incorrectly on my account.
- I received the wrong item in my order.